CANCELLATION OR DATE/TIME CHANGE POLICY:
- Weather, ATC, FAA or other unexpected delays or cancellations from our end are not subject to cancellation fees. If you arrive willing and able and we just can't fly, there will be no charges to you and you will receive a full refund back to your credit card or a credit on account as you request. Giants games do require a slightly varied path and flights can be conducted with an exceptional experience.
- All cancellations or changes require you to talk with a live person, the use of email is not satisfactory. If you must use email, be sure to allow at least 1 day for us to respond. If you do not get a response, please call. (831) 763-2244
- All bookings are required to be paid in full at the time of booking.
- Any cancellation is charged a 10% booking fee at the time of refund
- All wine flights incur a non-refundable charge of $500 in addition to the 10% refund fee.
- Less than 3 days’ notice - Customer cancellations or changes with less than 72 hours notice from time of departure receive a refund less a 25% cancellation fee.
- 24 hour cancellations or NO-SHOW - No refund for cancellations within 24 hours, no-show, or late arrivals past 10 minutes from the time of departure. Clients who arrive over the 300lbs individual weight limit or total weight limit will be considered within the 24 hour cancellation.
My ID does not match the Credit Card details on file” – You can use another card or cash. Cancellation charges will apply to the person's card used to purchase the flight if we cannot obtain verification details such as a photo ID and both sides of the credit card presented together.
CHANGE YOUR FLIGHT DATE/TIME
After booking your reservation, changes to your flight date or time must be requested and are subject to many factors, so please give us 5 days or more notice if possible. We will do our best to accommodate your situation.
HAZARDOUS MATERIALS:
The FAA and TSA require that we check all carry on luggage in accordance with Federal regulations. Please be aware of these limitations to what you can and can not carry on our aircraft. Any items found to be in violation will need to be removed from your person and luggage prior to boarding.
For a complete and current list of items that you can and can not carry please visit these two websites -
https://www.faa.gov/hazmat/packsafe/
TSA - https://www.tsa.gov/travel/security-screening/whatcanibring/all
From $ 350
DEPARTURE AIRPORT | HAYWARD
Robinson R44 Cadet Helicopter introductory lesson includes:
1-person 30 minute ground lesson and 30 minute flight lesson.
Weight limit of 300-pound passenger maximum. Only Valid at our Hayward Location.
A photo ID that matches the card used and the original card used must be presented before the flight can be conducted. If purchased as a gift, please contact us at 831-763-2244 for further instruction.
Primary seat requires at least 1 passenger.
Requires minimum 1 passengers and a max of 1 passengers.
Within 24 hours prior, please call (831) 763-2244 for availability.
You must enter a passenger first.
Times listed are standard departure times. We can customize any flight. Please call (831) 763-2244 if your desired time is not shown.
Choose a date above to see available times.
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